Business Details
22 Years
experience
Emergency
services
Affordable Online Legal Advice from UK Solicitors
Expert Answers was established in 2004 by two practicing UK solicitors and an e-commerce specialist to address the lack of accessible legal advice for individuals and businesses. Our platform connects users with verified legal professionals, including solicitors and barristers, who provide affordable guidance across all areas of UK law. We prioritise transparency, with no contracts, subscriptions, or hidden fees, allowing clients to pay what they can afford. Our team operates under strict data protection protocols, ensuring confidentiality and compliance with the Data Protection Act. With over 50 legal experts and a 24/7 service model, we deliver timely advice, often within 24 hours, to help clients navigate legal challenges.Our commitment to E-E-A-T principles is demonstrated through rigorous verification of all legal professionals via the Solicitors Regulation Authority (SRA) or Bar Council. We have assisted over 400,000 people, focusing on empowering those who cannot access traditional legal aid. Our social enterprise mission drives us to reform the UK legal system by making expert advice accessible to all, regardless of income. Client testimonials consistently highlight the professionalism, affordability, and impact of our services, which include document reviews, dispute resolution, and tailored legal guidance. By eliminating barriers to justice, we aim to create a more equitable legal landscape for future generations.
Services
Employment law advice
Divorce proceedings
Landlord disputes
Tenant rights
Commercial law
Details
- Year established: 2004
Highlights and features
- We offer 24/7 access to verified UK legal professionals.
- Our sliding scale pricing ensures affordability for all clients.
- All solicitors are verified through the Solicitors Regulation Authority.
- We guarantee confidentiality and data security under the Data Protection Act.
- Over 400,000 clients assisted with practical legal solutions.
Associations and certifications
- Solicitors Regulation Authority
- Bar Council
- Information Commissioner's Office
What people say
Excellent service
Thorough answers
Affordable pricing
Quick responses
Professional support
Services
Online legal advice
Our online legal advice service connects clients with qualified solicitors and barristers for immediate guidance. Users submit legal queries and receive detailed responses within 24 hours, often within minutes. This service covers all areas of UK law, including employment disputes, family matters, and commercial issues. Clients pay what they can afford through our sliding scale pricing model.
Document review
We offer comprehensive document review services for contracts, leases, and legal agreements. Experienced solicitors examine documents for compliance, risks, and clarity, providing actionable recommendations. This service helps businesses and individuals make informed decisions about legal commitments, with pricing starting at 2000 + VAT for standard reviews.
1-2-1 legal advice
Our 1-2-1 legal advice provides direct interaction with specialist solicitors for in-depth discussions. Clients receive tailored guidance on complex matters like divorce proceedings or commercial disputes. Sessions are conducted securely online, with hourly rates starting at 220 + VAT, offering flexibility for ongoing legal support.
Employment law advice
We specialise in employment law matters including unfair dismissal claims, contract disputes, and workplace discrimination cases. Our solicitors provide clear guidance on rights and obligations under UK employment law. Clients benefit from practical solutions to resolve workplace conflicts efficiently and cost-effectively.
Landlord disputes
Our landlord dispute service addresses issues like tenancy agreements, eviction processes, and property damage claims. Solicitors offer expert advice on landlord rights and responsibilities under UK housing law. This service helps property owners navigate legal challenges while maintaining compliance with current regulations.
People
James Mather
Co-founder, Solicitor
James Mather co-founded Expert Answers in 2004 to improve access to legal advice. As a practicing solicitor, he oversees legal operations and ensures service quality. His vision drives the platform's mission to make legal support affordable for all UK residents.
Lloyd Barrett
Co-founder, Technical Services
Lloyd Barrett co-founded Expert Answers to develop its technical infrastructure. He manages platform operations and digital security protocols. His expertise ensures the service remains accessible while maintaining strict data protection standards required for legal consultations.
Gareth Edwards
Solicitor, Moderator
Gareth Edwards serves as a solicitor and moderator on the platform. He verifies legal experts' credentials and maintains professional standards. With extensive experience in UK law, he contributes to quality control and client satisfaction across all service areas.
Dr. Glyn Carter
Management Consultant
Dr. Glyn Carter provides strategic guidance as a management consultant. His expertise helps shape business operations and growth strategies. He contributes to developing sustainable models that balance affordability with professional service standards.
Jo Morris
Barrister, Advisor
Jo Morris acts as a barrister and advisor to the management team. She provides specialist legal insights and helps maintain professional excellence. Her contributions ensure the platform's services align with current legal practices and regulatory requirements.
Questions
How does Expert Answers' pricing work?
Our sliding scale pricing lets you choose what you can afford, starting from £40. You decide your payment amount when submitting your question.
Are the solicitors qualified?
All our legal professionals are verified members of the Solicitors Regulation Authority or Bar Council, ensuring they meet strict professional standards.
How quickly will I receive advice?
Most clients receive responses within 24 hours, with many getting answers within minutes of submitting their questions to our platform.
Is my information secure?
We comply with all Data Protection Act principles. Your data remains confidential and stored securely in the UK with no third-party sharing.
Can I ask complex legal questions?
Yes, our experts handle all complexity levels across UK law areas, from simple queries to detailed commercial disputes requiring specialist knowledge.
What happens if my case needs court representation?
While we provide expert advice, we recommend engaging a local law firm for court representation. Our guidance helps prepare you for formal legal proceedings.
