Business Details
37 Years
experience
Legal Profitability Solutions in Bath
Burcher Jennings is a specialist legal consultancy firm established to revolutionise profitability and efficiency in law firms. Founded by Martyn and Sue Jennings, our journey began over three decades ago with a vision to modernise legal cost management and pricing strategies. We combine unparalleled expertise in legal costs services with world-leading training in Legal Project Management and Legal Process Improvement, accredited by the International Institute of Legal Project Management. Our Profitability Programme empowers law firms to align commercial strategy with operational excellence, delivering measurable improvements in client satisfaction, cash flow, and profitability.With a team of qualified Costs Lawyers and pricing experts, we provide tailored solutions that address the unique challenges of both contentious and non-contentious legal practices. Our client-centric approach ensures continuity, transparency, and practical support, from retainer stage to cost recovery. Recognised for our innovative methodologies, we have trained over 300 law firms, consistently achieving double-digit increases in revenue and client retention. Headquartered in Bath, we serve law firms across the UK and Ireland, combining decades of hands-on legal experience with forward-thinking business strategies to drive sustainable growth.
Services
Legal Services Pricing
Project Management Training
Process Improvement Certification
Costs Drafting
Fee Dispute Resolution
Details
- Year established: 1989
Highlights and features
- 30+ years of specialist experience in legal costs and pricing consultancy
- Accredited Legal Project Management training delivered by industry leaders
- Proven track record of increasing client fees by 10-25% for law firms
- Team of qualified Costs Lawyers with expertise in civil, criminal, and Legal Aid cases
- Bespoke solutions combining pricing strategy, process improvement, and cost recovery
Associations and certifications
- International Institute of Legal Project Management
What people say
Game changer
26% increase in fees
Best costs person
Excellent pricing training
Proactive approach
Services
Legal Services Pricing
Our pricing consultancy helps law firms develop value-based fee structures that align with client expectations while maximising profitability. We provide practical training on pricing methodologies, scope management, and client negotiations. Our approach combines legal expertise with commercial strategy to deliver sustainable revenue growth through tailored pricing solutions.
Legal Project Management
Accredited training in Legal Project Management equips legal professionals with tools to plan, budget, and deliver legal work efficiently. Our programme covers risk management, resource allocation, and client communication to ensure predictable outcomes. This methodology enhances operational efficiency while maintaining high standards of client service delivery.
Legal Process Improvement
This service focuses on streamlining legal workflows to reduce inefficiencies and improve service delivery. Through process mapping and performance metrics, we help firms implement systematic improvements that enhance profitability. Our approach ensures alignment with commercial objectives while maintaining compliance with legal standards.
Costs Drafting Services
We provide expert costs drafting services for civil, criminal, and Legal Aid cases. Our team handles bill preparation, costs negotiations, and dispute resolution to maximise recovery. With specialist knowledge of Legal Aid Agency requirements, we ensure efficient processing and compliance with current regulations.
Fee Dispute Resolution
Our specialists assist in resolving fee disputes through structured negotiations and formal processes. We provide expert representation in costs assessments and mediations, focusing on achieving favourable outcomes while maintaining client relationships. This service includes strategic advice on dispute prevention and documentation best practices.
People
Martyn Jennings
Chief Executive
Martyn co-founded Jennings Legal Services in 1989 and has over 30 years' experience in legal costs and pricing consultancy. He leads Burcher Jennings' strategic direction, combining practical legal expertise with innovative profitability solutions for law firms.
Sue Jennings
Co-Founder
A solicitor and co-founder, Sue brings extensive litigation and costs management experience. She has been instrumental in developing the firm's professional services standards, ensuring alignment with client needs and regulatory requirements through continuous improvement initiatives.
Richard Allen
Head of Pricing, Project Management and Process Improvement
Richard has over 40 years' commercial expertise in legal costs and pricing. As a qualified Costs Lawyer and former partner in private practice, he leads training programmes that combine strategic pricing with operational efficiency for law firms.
Michelle Barron
Costs Lawyer and Head of Operations
Qualified since 2009, Michelle specialises in civil costs and Legal Aid claims. She oversees operations for Burcher Jennings, ensuring high standards in costs drafting services and client support across Court of Protection and complex litigation matters.
Allistair Lang
Legal Aid Costs Manager
Allistair is a specialist Costs Lawyer focusing on legal aid and CCMS developments. He provides expert training and support on public and family law costs, ensuring clients maintain compliance with Legal Aid Agency requirements and maximise recoverable costs.
Questions
What makes Burcher Jennings unique in legal consultancy?
We combine 30+ years of legal costs expertise with accredited training in Legal Project Management and Legal Process Improvement, creating a holistic Profitability Programme that addresses pricing, efficiency, and client satisfaction simultaneously.
How can your pricing training benefit my law firm?
Our training has consistently delivered 10-25% revenue increases by teaching value-based pricing strategies, scope management, and client negotiation techniques that align fees with client expectations while maximising profitability.
What legal cost services do you offer?
We provide comprehensive costs services including bill preparation, Legal Aid claims, costs negotiations, dispute resolution, and training on costs management for civil, criminal, and Court of Protection cases.
Are your training programmes accredited?
Yes, our Legal Project Management and Legal Process Improvement programmes are accredited by the International Institute of Legal Project Management, ensuring industry-recognised standards and professional development.
How do you handle complex legal aid cases?
Our specialist team has extensive experience in high-value Legal Aid cases, providing expert guidance on compliance, documentation, and cost recovery while offering ongoing training to maximise recoverable costs.
What areas do you serve across the UK?
We operate nationwide with offices in Bath, Carlisle, London, and Truro, providing services to law firms throughout the UK and Ireland with dedicated regional support and expertise.
