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Trusted Legal Services in St Albans, Radlett & London
Debenhams Ottaway Solicitors have been providing expert legal advice to individuals, families, and businesses for generations. Our multi-service teams in St Albans and Radlett combine deep local knowledge with international expertise to address complex legal challenges across residential and commercial property, corporate law, healthcare, and private wealth. Recognised in Chambers UK Guide 2026 and Legal 500 Top Tier 2024, we maintain ISO 9001 accreditation and LawNet membership to ensure rigorous quality standards. Our client-first approach prioritises clear communication, proactive problem-solving, and tailored solutions that align with evolving personal and business needs.

With dedicated specialists in areas including Court of Protection matters, employment law, and high-net-worth private client work, we deliver technically robust yet commercially practical outcomes. Our Lexcel-accredited practice management systems and Conveyancing Quality Scheme certification demonstrate our commitment to operational excellence. Through regular client feedback mechanisms, we continuously refine our services to maintain our reputation as trusted legal advisors in Hertfordshire and beyond.
Services
Corporate Law Family Law Commercial Property Private Wealth Employment Law Wills & Probate Healthcare Law Litigation Charity Law Court of Protection
Highlights and features
  • Award-winning service recognised in Chambers High Net Worth Guide 2025
  • ISO 9001 accredited quality management systems
  • Dedicated specialists in 10+ legal practice areas
  • Client feedback drives continuous service improvements
  • Established in Hertfordshire with international client base
Associations and certifications
  • ISO 9001
  • Lexcel Practice Management Accredited
  • Conveyancing Quality Scheme
  • LawNet
  • Eurojuris
What people say
Exceptional service Prompt and proactive Well-respected practice Talented team Pleasure to work with
Services
Corporate Law
We provide comprehensive corporate legal services covering business structuring, mergers and acquisitions, and commercial contracts. Our solicitors advise on company formation, shareholder agreements, and regulatory compliance. Clients benefit from strategic guidance through all stages of business development and transactions.
Family Law
Our family law team handles divorce proceedings, child arrangements, and cohabitation agreements with sensitivity and expertise. We offer mediation services and collaborative law approaches to resolve disputes amicably. Specialised support includes international relocation cases and complex financial settlements.
Commercial Property
We advise on commercial property transactions including acquisitions, disposals, and lease negotiations. Our services cover property development, asset management, and landlord-tenant disputes. Clients receive practical solutions for retail, office, and industrial property matters across the UK.
Private Wealth
Our private wealth services include tax-efficient estate planning, trust creation, and inheritance tax mitigation strategies. We assist high-net-worth individuals with asset protection and intergenerational wealth transfer. The team also handles probate and estate administration matters.
Employment Law
We provide employment law advice covering workplace disputes, contract drafting, and HR policy development. Our solicitors represent businesses in tribunal proceedings and offer proactive training on discrimination, redundancy, and disciplinary procedures to maintain compliant workplaces.
People
Susan Glenholme
Managing Partner
Leading the firm's strategic growth while maintaining hands-on client service in business support matters. With 20+ years' experience, she focuses on developing talent and ensuring exceptional client care standards across all practice areas.
Sarah Liddiard
Senior Lawyer
Specialising in corporate and commercial law with particular expertise in business transactions. Advises SMEs and entrepreneurs on contractual matters, mergers, and regulatory compliance while mentoring junior legal staff in best practice standards.
Natalie Lester
Partner
Family law specialist handling complex divorce cases and child custody arrangements. Recognised for mediation expertise and collaborative law approaches. Develops innovative solutions for high-net-worth clients and international family law matters.
Michael Kerrigan
Partner
Employment law expert advising businesses on HR policies, tribunal representation, and workplace discrimination issues. Regularly contributes to legal publications on employment law developments and provides training to corporate clients.
Questions
What areas of law does Debenhams Ottaway specialise in?
We offer expertise across 10 core areas including corporate law, family law, commercial property, private wealth, and employment law. Our solicitors also specialise in healthcare regulation, charity law, and Court of Protection matters.
Are your legal services available outside Hertfordshire?
While based in St Albans and Radlett, we serve clients nationwide with London office facilities. Our international client base benefits from cross-border legal solutions in property, business, and private client matters.
How does the firm maintain service quality?
We hold ISO 9001 accreditation and LawNet membership, with regular internal audits ensuring compliance with Lexcel practice management standards. Client feedback directly informs continuous service improvements.
Can I pay legal fees online?
Yes, secure online payments via credit or debit card are available using your invoice reference number. This system provides convenient, immediate payment processing for client convenience.
What accreditations does the firm hold?
We maintain ISO 9001 certification for quality management, Conveyancing Quality Scheme accreditation, and membership of professional networks including LawNet and Eurojuris for enhanced service delivery.